Q: 🎓 Students from La Laguna

Trusted Partnership : Club Canary maintains a special relationship with the University of La Laguna. Benefits for La Laguna Students : We are more flexible with minimum internship periods and other criteria. This is largely because La Laguna students are already familiar with the island, and we have faith in the quality of candidates their tutors recommend. Local Knowledge : Knowing the ins and outs of the region enhances service quality and overall experience.

Q: ✈️ Students from Abroad

Work & Enjoy : Coming to Tenerife isn’t just about relaxing in the sun. Yes, you’ll have time to enjoy the island, but the main focus is your internship. If you’re motivated, committed, and get your tasks done well, you’ll definitely have space to treat it like both an adventure and a great life experience. Recommendation Letter : A recommendation letter from your school or head teacher is appreciated but not mandatory. What matters most is your motivation and skills. Please note that we usually ask interns to be 20 years or older, since we can’t guide you on every small detail. You’ll receive a clear acceptance letter with all the information you need before arrival. After that, it’s your responsibility to organize your arrival day and accommodation. Accommodation Guidance : We don’t provide housing directly, but we’ll point you in the right direction. Many interns start out in a hostel, where you can easily get your own room, and then look for something long-term once you’re here. Some even decide to stay in the hostel the whole time if they like the vibe.

Q: 📍 Location & Breaks

Where We Are: The office is located in Costa Adeje inside the luxury shopping center Centro Comercial Plaza del Duque . It’s an upscale area with shops like Rolex and other high-end brands, so it’s important that you also fit into that environment. Surroundings: There’s a supermarket right next door, a cafeteria nearby, and lots of luxury shops around. The shopping center is open from 09:30 to 22:00, but we have access to the office from 07:45 until 22:30. Shifts & Breaks: A normal shift is around 7 hours. There’s no fixed break, but if it’s quiet you can take a short walk, grab a snack, have a coffee, or eat in the office. Toilets are available anytime. Usually, there are at least 2 people working in the office, and in high season sometimes 3, depending on the situation. Rules: Smoking is not allowed outside the office entrance or inside the office itself. Parking & Access: The office can be reached by both stairs and elevator. There’s paid parking directly under the building. Free authorized parking is also available in the area, but you’ll usually need to walk a bit since it’s a busy tourist zone near Playa del Duque and the ferry.

Q: 🏢 Office Setup & Tools

Systems: You’ll be working on iMacs with tools like Google Drive, Slack, booking software, and AI platforms. Being comfortable with basic tech is important from day one. Workspace: Each intern has a personal desk with a Herman Miller chair, and the office is fully air-conditioned so you can work in comfort even on hot days. Facilities: You can use the fridge, freezer, microwave, coffee machine, water supply, and toilets (including one for changing if needed). Nearby: A supermarket is right next door and a cafeteria is just around the corner, making it easy to grab lunch or snacks.

Q: 🗓️ Holidays & Time Off

Weekly Days Off: Interns get 2 days off each week. Normally, you can’t choose which days, the schedule depends on the team’s needs. For marketing and ICT interns, there can be some flexibility in special cases. Extra Holidays: Everyone also receives 2 additional holidays each month. These can be saved up and used later, for example when family or friends come to visit you in Tenerife.

Q: 🎥 Video Trainings

Why It Matters: Watching the training videos is not optional. They explain how our systems work, how we treat clients and partners, and how to avoid common mistakes that cost time and money. The Exams: There are three main exams. The first one is the most important, the second also carries a lot of weight, and the third makes sure you’re fully prepared. Failing the first exam can mean the end of your internship unless agreed otherwise. How It Works: Before starting, you’ll receive about 38 introduction videos. During your first month, you can use work hours to finish the remaining videos and prepare for the next tests. All videos are in English and shared with you through Google Drive. Why We Insist: If problems happen that could have been avoided by paying attention to the videos, it’s frustrating for everyone. Mistakes can quickly lead to unhappy clients, upset partners, and lost money. The videos are your safety net. Who Needs Them: They’re crucial for tourism interns to handle clients correctly, for marketing interns to understand our systems, and even for ICT interns to see how clients think and why we structure things the way we do online.

Q: 👔 Dress Code

Tourism Interns: You need to dress well and be prepared in case a high-end client walks into the office. First impressions matter, and your appearance should match the professional level of our service. Comfort: Don’t worry, the office has air-conditioning, so dressing smart won’t be a problem. Just use common sense, look professional but stay comfortable. For Men: No shorts or flip-flops. We recommend long trousers and a neat top such as a polo, t-shirt, blouse, or in winter, even a blazer. Flexibility: We have a separate toilet in the office where you can change outfits if needed, so you can always come prepared for different situations.

Q: 🌍 Languages

English is Essential : Our primary mode of communication is English. Every candidate should be proficient in it. Additional Languages : We serve clients from The Netherlands, Germany, France, Spain, Italy, Poland, and Russia. Proficiency in any of these languages is a definite plus, but not mandatory. Spanish : It’s beneficial but not crucial. Team meetings are primarily in English. The only exception might be if all attendees are native Spanish speakers.

Q: 🤝 Fit in Our Team

More than Just a Job : At Club Canary you’re not here to just sit behind a desk. Every day you’ll be part of creating experiences for people, from exciting adventures to unforgettable celebrations. Our work is about making memories, not just processing bookings. Professional but Real : We work with high-end clients, partners, and sometimes even celebrities. That means professionalism is important, but being real with people matters just as much. Knowing how to talk, make someone smile, crack a small joke, or bring good vibes in stressful moments is what makes us stand out. Live Legendary : Our slogan isn’t just decoration. Living legendary means bringing energy, creativity, and fun into everything you do, whether it’s helping clients, designing content, or improving our website. We want people who are curious, eager to learn, and who want to leave a mark. Team Spirit : Skills and qualifications are important, but fitting into the team is even more. Be fun, be open, and be someone others enjoy working with. Whether you’re doing marketing, sales, or web design, the key is the same: no overcomplicating, no bullshitting, just working smart and enjoying it together.

Q: 🏆 Getting a Job Offer

Job Offers Go to Interns : At this moment, we only offer jobs to people who have first done an internship with us. We don’t hire directly unless someone is exceptionally good. What Matters : If you get a job offer after your internship, it’s because you proved yourself. That means you were fun to work with, good with clients, respectful with partners, and you brought more value to the company than you cost. If that’s the case, it would make no sense for us not to keep you on board. Why We’re Careful : Many people in Tenerife look for jobs for just a few months before returning home. Since we work in tourism and need staff who speak multiple languages, it’s common to see high turnover. That’s why we are very selective, hiring someone is a big investment, and it takes time to learn all the experiences and services we offer. We only make an offer if we’re confident it will work long-term.

Question 1

🎓 Students from La Laguna

Accepted Answer

Trusted Partnership: Club Canary maintains a special relationship with the University of La Laguna.
Benefits for La Laguna Students: We are more flexible with minimum internship periods and other criteria. This is largely because La Laguna students are already familiar with the island, and we have faith in the quality of candidates their tutors recommend.
Local Knowledge: Knowing the ins and outs of the region enhances service quality and overall experience.

Question 2

✈️ Students from Abroad

Accepted Answer

Work & Enjoy: Coming to Tenerife isn’t just about relaxing in the sun. Yes, you’ll have time to enjoy the island, but the main focus is your internship. If you’re motivated, committed, and get your tasks done well, you’ll definitely have space to treat it like both an adventure and a great life experience.
Recommendation Letter: A recommendation letter from your school or head teacher is appreciated but not mandatory. What matters most is your motivation and skills. Please note that we usually ask interns to be 20 years or older, since we can’t guide you on every small detail. You’ll receive a clear acceptance letter with all the information you need before arrival. After that, it’s your responsibility to organize your arrival day and accommodation.
Accommodation Guidance: We don’t provide housing directly, but we’ll point you in the right direction. Many interns start out in a hostel, where you can easily get your own room, and then look for something long-term once you’re here. Some even decide to stay in the hostel the whole time if they like the vibe.

Question 3

📍 Location & Breaks

Accepted Answer

Where We Are: The office is located in Costa Adeje inside the luxury shopping center Centro Comercial Plaza del Duque. It’s an upscale area with shops like Rolex and other high-end brands, so it’s important that you also fit into that environment.
Surroundings: There’s a supermarket right next door, a cafeteria nearby, and lots of luxury shops around. The shopping center is open from 09:30 to 22:00, but we have access to the office from 07:45 until 22:30.
Shifts & Breaks: A normal shift is around 7 hours. There’s no fixed break, but if it’s quiet you can take a short walk, grab a snack, have a coffee, or eat in the office. Toilets are available anytime. Usually, there are at least 2 people working in the office, and in high season sometimes 3, depending on the situation.
Rules: Smoking is not allowed outside the office entrance or inside the office itself.
Parking & Access: The office can be reached by both stairs and elevator. There’s paid parking directly under the building. Free authorized parking is also available in the area, but you’ll usually need to walk a bit since it’s a busy tourist zone near Playa del Duque and the ferry.

Question 4

🏢 Office Setup & Tools

Accepted Answer

Systems: You’ll be working on iMacs with tools like Google Drive, Slack, booking software, and AI platforms. Being comfortable with basic tech is important from day one.
Workspace: Each intern has a personal desk with a Herman Miller chair, and the office is fully air-conditioned so you can work in comfort even on hot days.
Facilities: You can use the fridge, freezer, microwave, coffee machine, water supply, and toilets (including one for changing if needed).
Nearby: A supermarket is right next door and a cafeteria is just around the corner, making it easy to grab lunch or snacks.

Question 5

🗓️ Holidays & Time Off

Accepted Answer

Weekly Days Off: Interns get 2 days off each week. Normally, you can’t choose which days, the schedule depends on the team’s needs. For marketing and ICT interns, there can be some flexibility in special cases.
Extra Holidays: Everyone also receives 2 additional holidays each month. These can be saved up and used later, for example when family or friends come to visit you in Tenerife.

Question 6

🎥 Video Trainings

Accepted Answer

Why It Matters: Watching the training videos is not optional. They explain how our systems work, how we treat clients and partners, and how to avoid common mistakes that cost time and money.
The Exams: There are three main exams. The first one is the most important, the second also carries a lot of weight, and the third makes sure you’re fully prepared. Failing the first exam can mean the end of your internship unless agreed otherwise.
How It Works: Before starting, you’ll receive about 38 introduction videos. During your first month, you can use work hours to finish the remaining videos and prepare for the next tests. All videos are in English and shared with you through Google Drive.
Why We Insist: If problems happen that could have been avoided by paying attention to the videos, it’s frustrating for everyone. Mistakes can quickly lead to unhappy clients, upset partners, and lost money. The videos are your safety net.
Who Needs Them: They’re crucial for tourism interns to handle clients correctly, for marketing interns to understand our systems, and even for ICT interns to see how clients think and why we structure things the way we do online.

Question 7

👔 Dress Code

Accepted Answer

Tourism Interns: You need to dress well and be prepared in case a high-end client walks into the office. First impressions matter, and your appearance should match the professional level of our service.
Comfort: Don’t worry, the office has air-conditioning, so dressing smart won’t be a problem. Just use common sense, look professional but stay comfortable.
For Men: No shorts or flip-flops. We recommend long trousers and a neat top such as a polo, t-shirt, blouse, or in winter, even a blazer.
Flexibility: We have a separate toilet in the office where you can change outfits if needed, so you can always come prepared for different situations.

Question 8

🌍 Languages

Accepted Answer

English is Essential: Our primary mode of communication is English. Every candidate should be proficient in it.
Additional Languages: We serve clients from The Netherlands, Germany, France, Spain, Italy, Poland, and Russia. Proficiency in any of these languages is a definite plus, but not mandatory.
Spanish: It’s beneficial but not crucial. Team meetings are primarily in English. The only exception might be if all attendees are native Spanish speakers.

Question 9

🤝 Fit in Our Team

Accepted Answer

More than Just a Job: At Club Canary you’re not here to just sit behind a desk. Every day you’ll be part of creating experiences for people, from exciting adventures to unforgettable celebrations. Our work is about making memories, not just processing bookings.
Professional but Real: We work with high-end clients, partners, and sometimes even celebrities. That means professionalism is important, but being real with people matters just as much. Knowing how to talk, make someone smile, crack a small joke, or bring good vibes in stressful moments is what makes us stand out.
Live Legendary: Our slogan isn’t just decoration. Living legendary means bringing energy, creativity, and fun into everything you do, whether it’s helping clients, designing content, or improving our website. We want people who are curious, eager to learn, and who want to leave a mark.
Team Spirit: Skills and qualifications are important, but fitting into the team is even more. Be fun, be open, and be someone others enjoy working with. Whether you’re doing marketing, sales, or web design, the key is the same: no overcomplicating, no bullshitting, just working smart and enjoying it together.

Question 10

🏆 Getting a Job Offer

Accepted Answer

Job Offers Go to Interns: At this moment, we only offer jobs to people who have first done an internship with us. We don’t hire directly unless someone is exceptionally good.
What Matters: If you get a job offer after your internship, it’s because you proved yourself. That means you were fun to work with, good with clients, respectful with partners, and you brought more value to the company than you cost. If that’s the case, it would make no sense for us not to keep you on board.
Why We’re Careful: Many people in Tenerife look for jobs for just a few months before returning home. Since we work in tourism and need staff who speak multiple languages, it’s common to see high turnover. That’s why we are very selective, hiring someone is a big investment, and it takes time to learn all the experiences and services we offer. We only make an offer if we’re confident it will work long-term.

Question 11

🕰️ How long before I hear back?

Accepted Answer

We receive a ton of applications. Please be patient. We aim to respond within 1-5 days. If you forgot to include your introduction video in your application for Tourism or Marketing roles, or sent documents in a language other than English or Spanish, we typically won't reply at all.

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