特内里费岛皮划艇

• 购票提醒 Don't forget your Club Canary ticket. It can be digital on your phone or a printed copy.
• 付款方式 请在皮划艇探险开始前携带现金或信用卡支付尾款。
• 服装和携带物品 Comfort is key! Wear your swimwear under your clothes, pack a towel, and don't forget sunscreen to protect yourself during the journey.
• 年龄与安全： 我们的 特内里费岛皮划艇和浮潜 6 岁至 65 岁的冒险者都能安全体验。知识渊博的船员会讲多种语言，确保整个过程中的沟通和安全。
• 个人物品 Shoes and slippers will be securely stored at Atlantis Dive School. You're welcome to bring a camera or phone, but please remember that their safety is your responsibility.
• 设施 Atlantis 潜水学校设有卫生间和更衣室，为您提供方便。
• 健康与安全政策： 活动期间禁止吸烟。怀孕 5 个月以下的女性也可参加皮划艇之旅，确保每个人都有机会参与这一奇妙的体验。
• 皮划艇共享指南 Children under 10 must be accompanied by an adult in a kayak. Two adults can share a kayak, and a third person is only permitted if it's a child, ensuring comfort and safety for all.
• 接送信息： 使用接送服务的游客请在酒店或住所外等候。我们标有 Atlantis 皮划艇团队字样的小巴将前来接您。司机能说流利的英语和西班牙语，他将核实您的 Club Canary 皮艇票。请注意，这项服务的费用为每人 +4€，当天直接支付，不包含在在线价格中。

会议地点

1. 地址。Edificio Guayero 2, 38650 Los Cristianos, Santa Cruz de Tenerife。
2. 在潜水学校附近，停车并不容易。因此，请确保你准时到场，并可能准备从车上走一段路到起点。
3. 在谷歌地图上打开该地点请在这里找到Club Canary的出发地点和办公室。

天气状况

If the weather turns bad or unsafe on your booked day, we'll inform you at least 1 hour beforehand. You'll have the choice of a full refund or rescheduling your adventure.

所需的健身水平：

A basic level of fitness is needed for kayaking. If you're unable to complete the trip and need to return early, we cannot offer a refund.

个人和小型团体的取消和重新安排：

6 人或 6 人以下的团体可在出行前 24 小时内免费取消行程。请发送电子邮件至 office@clubcanary.com.逾期取消或未到将不予退款。

大型团体可取消预订：

• 7 至 15 人的团体必须提前 72 小时取消，方可获得全额退款。
• Groups of 16 or more require 5 days' notice for cancellation. Failing to meet these conditions results in the loss of your deposit, unless an alternative arrangement is made.

Wildlife Sightings: Kayaking with dolphins Tenerife

Encounters with dolphins and kayak turtles Tenerife are likely but not guaranteed. We don't offer refunds for not seeing animals, but you might get the chance to join another trip for free, at the guide's discretion.

Deposits 和处罚：

Reserving your trip with Club Canary requires a deposit. Being late, not showing up, or last-minute cancellations mean you lose your deposit. Cancel less than 24 hours in advance, and you lose the deposit. For cancellations within 3 hours of departure or no-shows, you'll incur a 15€ penalty per person in addition to losing your deposit. The same applies if you're significantly late and miss the excursion unless the guide offers a special solution.