❓ FAQ Lanzarote

Booking your Lanzarote adventure is easy!

1. Pick an activity from our site.
2. Choose a date.
3. Tell us how many people are joining.
4. Before you book, check if you need to contact us for quick bookings.
5. Pay to confirm your spot.
6. We’ll send you an email with all you need to know.
7. Read the activity’s policy on our site for cancellation info. Reach out if you’re unsure about anything!

You can pay in two ways for some activities: 1) Pay a deposit first, and the rest on the activity day. 2) Pay everything upfront for a smoother experience. Check your booking confirmation for payment details. Got questions? We’re here to help!

Yes! If you find the same Lanzarote trip cheaper elsewhere, let us know. We’ll not only match the price but also pay you back the difference. Make sure you’re booking from a reliable source to use this promise.

Plans change, and we get that. We can usually help you pick a new date, but it depends on the Lanzarote activity’s rules. If we make an exception for you, you’ll lose free cancellation rights. Thanks for understanding!

Mistakes happen. If your ticket isn’t right, check your emails again. Still wrong? Contact us quickly. We’ll make it right. Your Lanzarote adventure awaits!

Kids and babies are welcome on many of our Lanzarote excursions! Some activities allow children without adults, with parental permission. Prices and age limits are listed on each excursion’s description. Need more info? Chat with us live!

For your security, we partner with Stripe for safe payments. You can use Credit Card, PayPal, Sofort, iDEAL, Bancontact, and Giropay. Your payment details are always protected.

Club Canary brings excitement to Tenerife, Gran Canaria, Fuerteventura, Lanzarote, and La Gomera. From the sea to the sky, we’re your guide to the best island experiences.

Booking early means you’re all set for your Lanzarote trip. You’ll secure your spot, enjoy peace of mind, and have the flexibility to cancel if plans change. Early booking helps ensure you don’t miss out on the fun!

Club Canary is perfect for groups seeking unforgettable experiences in Lanzarote. With local expertise and exclusive connections, we customize adventures for any group, ensuring a memorable time.

No paper needed – we’re digital! Show your e-ticket on your mobile device when you arrive. It’s eco-friendly and hassle-free.

Applying your discount is easy:

1. Go to the cart.
2. Check your order.
3. Enter your code where it says ‘Coupon Code’ and hit apply.

If you have trouble, we’re here to help!

If you miss your Lanzarote bus or excursion, let us know ASAP. We can’t refund missed excursions, but we’ll do our best to find an alternative solution that works for you.

Reach out any way you prefer – phone, email, or live chat. Our team is ready to assist with any questions or bookings, ensuring you find the perfect adventure.

Club Canary shines with deep local knowledge, a dedication to service 365 days a year, and a passion for creating unforgettable adventures. Choose us for a unique Canary Islands experience.