Why Book With Club Canary

Why Book With Club Canary? The Honest Answer

A licensed local travel agency in the south of Tenerife, all six Canary Islands, since 2019. Real people from 08:00 to 22:00, a deposit now and the rest on the day, and a free collectible card with every booking. Here is what you get, point by point.

The 12 Reasons Ask Us First

Since 2019·4.8, 1,400+ reviews·6 islands·Licensed travel agency

Club Canary founder Roy Schijvens testing an experience in the Canary Islands before it goes on the website

The Short Answer

Club Canary is the trading name of Schijvens Group S.L., a licensed travel agency registered in the Canary Islands, Spain, founded in Costa Adeje in 2019. We sell excursions, boat trips, water sports, stargazing, theme park tickets, private tours and VIP experiences on Tenerife, Gran Canaria, Lanzarote, Fuerteventura, La Palma and La Gomera, plus shore excursions for cruise guests. The activities are run by about 200 licensed local operators that we select and check. You book online in one of 20 languages, pay a deposit for most activities and the rest on the day, and talk to a real local team by WhatsApp, phone, email or live chat every day from 08:00 to 22:00. More than 1,400 verified reviews with a 4.8 average say we keep our promises.

12 Reasons To Book With Club Canary

No slogans. Each one is something you can check on this website or test with one message.

Best Price Guarantee

Find the same experience cheaper under the same conditions and we refund the difference. The rules are written in our terms, not hidden.

Six Islands, Hundreds Of Experiences

Tenerife, Gran Canaria, Lanzarote, Fuerteventura, La Palma and La Gomera on one website, one account, one support team.

Deposit Now, Rest On The Day

For most activities you pay a small deposit online and the balance to the operator on the day. Less money upfront, and you see what you paid for before you pay the rest.

Pay The Way You Like

Card via Stripe, PayPal, Apple Pay, Google Pay, Bizum, Wero and Bancontact. Secure checkout, taxes included in every price you see.

Real People, 08:00 To 22:00

WhatsApp, phone, email and live chat, every day. A team of real people in Tenerife, not a ticket queue in another time zone.

Your Language

The website works in 20 languages. The team is international and changes with the seasons, so there are always several languages at the desk. English and Spanish always, tell us yours and we find the right person.

A Real Office In Tenerife

Most booking platforms are a logo and a chatbot. We have a real office in the south of Tenerife where you can meet the team, by appointment.

Canary Islands Only

We do not sell the whole world. We sell the islands we live on, and that focus shows in the answers you get.

We Test What We Sell

Our team has done many of these trips in person. When a trip is only on the website because people keep asking for it, the page says so.

Small Local Operators

About 200 licensed partners, many of them small family businesses you will not find on the big international platforms. Private boats, local guides, night sky experts.

Clear Prices, Clear Rules

Island price lists, taxes included, the cancellation rule on every activity page before you pay, and terms written in plain English.

A Free Collectible Card

Every booking adds a card of that experience to your Club Canary Collection. A souvenir, and a reason to come back for the next one.

How Paying Works

Three steps, no surprises.

Book With A Deposit

Pick your date on the activity page and pay the deposit online. For most activities that is a small part of the price. Some tickets, like theme parks, are paid in full because the ticket is issued at once.

Get Your Ticket By Email

Your confirmation with the meeting point, time and rules arrives by email, together with your digital collectible card. Questions? WhatsApp us with your order number.

Pay The Rest On The Day

You pay the balance to the operator when you arrive, card or cash depending on the operator. Free cancellation on most activities between 24 and 72 hours before, exactly as written on the activity page.

Visa / MastercardPayPalApple PayGoogle PayBizumWeroBancontact

Club Canary Compared Honestly

Big international platforms and street sellers both have their place. Here is where we are different.

	Club Canary	Big International Platforms	Street Sellers
Who answers you	A local team in Tenerife, 08:00 to 22:00, WhatsApp, phone, email, chat	A global help centre, often by ticket	The seller, until the sale is done
Knows the islands	Lives here, tests the trips, covers all six islands	Sells the whole world	Knows one resort
Payment	Deposit now, rest on the day for most activities	Usually the full amount upfront	Cash, often in full
Price	Taxes included, Best Price Guarantee, public price lists	Varies, sometimes with service fees	Negotiated on the spot
Operators	About 200 licensed partners, including small local ones	Mostly the large operators	Whoever pays the best commission
If something goes wrong	A written answer within our 48-hour complaint rule, and a real office	A form	Good luck finding them again
Extras	Free collectible card, VIP concierge, cruise logistics, company outings	Points or vouchers	None

Who answers youClub Canary: a local team in Tenerife, 08:00 to 22:00, WhatsApp, phone, email, chatBig platforms: a global help centre. Street sellers: the seller, until the sale is done.

Knows the islandsClub Canary: lives here, tests the trips, all six islandsBig platforms: sell the whole world. Street sellers: one resort.

PaymentClub Canary: deposit now, rest on the day for most activitiesBig platforms: usually full amount upfront. Street sellers: cash.

PriceClub Canary: taxes included, Best Price Guarantee, public price listsBig platforms: varies, sometimes service fees. Street sellers: negotiated.

OperatorsClub Canary: about 200 licensed partners, including small local onesBig platforms: mostly the large operators. Street sellers: whoever pays the best commission.

If something goes wrongClub Canary: a written answer, a 48-hour complaint rule, a real officeBig platforms: a form. Street sellers: good luck finding them again.

The Collection: Why We Give You A Card

Something no other booking platform does, and the reason is personal.

Club Canary Collection collectible cards from Canary Islands experiences laid out on a table

We Do Not Want To Be A Ticket You Forget

Most people book an excursion, enjoy it, and never think about the booking site again. We wanted something that lasts longer than the day. So every experience you book with Club Canary comes with its own collectible card: a digital one with your ticket, and for many experiences a printed card you can take home.

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The cards do a few things we care about. They are a souvenir of a real day, not a fridge magnet from the airport. They show you corners of the islands you might have skipped, because now there is a card for La Graciosa, a card for the night sky above La Palma, a card for a tiny boat out of a tiny harbour. And they give you a reason to come back and complete the set. We would rather you fall in love with the Canary Islands than with a discount code.

Printed cards are produced at our office in Tenerife from 22 November 2026, by appointment. See The Collection

Different Travellers, Different Reasons

Not everyone books with us for the same reason. Find yours.

FamiliesDeposit now and the rest on the day, trusted operators, child prices shown clearly, and a team that answers the "is this ok for a 6 year old?" question honestly.Family packages CouplesPrivate stargazing, sunset boats, small-group days. The experiences that are hard to find on the big platforms, booked with people who have done them.Couples experiences Luxury TravellersPrivate yachts, VIP tables, private jets, and one person who arranges all of it through The Canary Club.The Canary Club Cruise GuestsExcursions planned around the ship's hours in every Canary Islands port, and Madeira when the ship stops there. Clear logistics, honest about the risks, back on time.Cruise excursions Companies And GroupsBoats for 70, buggy convoys, dinners, transport and one invoice. One events team plans it and is there on the day.Company outings

The Office And The People

The Club Canary travel agency office in the south of Tenerife

A Travel Agency You Can Actually Visit

Club Canary is a registered travel agency, Schijvens Group S.L., CIF B10702603, with a real office in the south of Tenerife. The team works in two shifts so someone is there from 08:00 to 22:00, and everyone can see your conversation history, so you never start from zero. Visits are by appointment, so we can have the right person and the right language ready for you.

Forbes, Tribuna de Canarias and Cadena SER have written about Club Canary and our founder. We mention it not to show off, but because "is this website real?" is a fair question, and the answer is yes.

Meet The Team Read The Reviews Contact Options

What We Are Honest About

Trust works both ways, so here are our limits.

We are a travel agency, not the operator. The crew, the guide and the weather decision belong to the licensed operator on the day. We choose them, check them and stand behind the booking.
Canary Islands only. We do not sell activities anywhere else. The one small exception is for cruise ship guests: when their ship also stops in Madeira, our cruise excursions cover that stop too.
Each operator sets its own cancellation rule. Most give free cancellation 24 to 72 hours before. The rule on the activity page is the one that counts.
Some activities are on the site because people keep asking. When we think a smaller group or a private option is better, the page says so. We would rather lose a sale than a guest.
Prices by phone or chat are guidance. The price on the activity page and in your confirmation email is the binding one. That protects you from a tired agent's mistake as much as it protects us.
Not every answer is instant. The team is online 08:00 to 22:00. At 02:00 you get the chatbot, and it will tell you it is a chatbot.

Questions People Ask Before Booking

Is Club Canary a trustworthy website?

Yes. Club Canary is the trading name of Schijvens Group S.L., a licensed travel agency registered in the Canary Islands, Spain, founded in Costa Adeje in 2019, with a real office in the south of Tenerife. It has more than 1,400 verified reviews with a 4.8 average, payments run through Stripe and PayPal, and the terms, refund policy and company details are public.

Where is the best place to book excursions in Tenerife?

Book with a licensed local agency that shows the cancellation rule and the full price before you pay, answers in your language, and has a real address on the island. Club Canary does all of that for Tenerife and the other five Canary Islands, with a deposit-now, rest-on-the-day model for most activities and a Best Price Guarantee.

Why book with Club Canary instead of a big international platform?

Because you talk to people who live here and have done the trips, you pay less upfront, you get access to small local operators the big platforms do not list, and if something goes wrong there is a 48-hour complaint rule, a written answer and a real office. The big platforms are fine for buying a ticket; Club Canary is better for planning a holiday on the islands.

Do I have to pay everything upfront?

For most activities, no. You pay a deposit online and the balance to the operator on the day. Some tickets, such as theme parks and certain events, are paid in full because the ticket is issued immediately. The activity page always shows which one applies.

Which payment methods does Club Canary accept?

Visa and Mastercard via Stripe, PayPal, Apple Pay, Google Pay, Bizum, Wero and Bancontact. All prices include taxes. Balances paid on the day go to the operator, by card or cash depending on the operator.

Which islands does Club Canary cover?

Only the Canary Islands: Tenerife, Gran Canaria, Lanzarote, Fuerteventura, La Palma and La Gomera. We do not sell activities anywhere else. The one small exception is for cruise ship guests: our cruise excursions follow the ship, so when it also stops in Madeira we cover that stop too.

Does Club Canary speak my language?

The website is available in 20 languages. Our team is international and changes with the seasons, so there are always several languages at the desk: English and Spanish always, and usually Dutch, German, Italian and French. Tell us your language on WhatsApp and we find the right person. The language of the activity itself is shown on each activity page, most run in English and Spanish.

Now You Know Why. Pick Your Island.

Hundreds of experiences, one local team, a deposit now and the rest on the day. Live Legendary.

Tenerife Gran Canaria Lanzarote Fuerteventura La Palma La Gomera

The Club Canary Team, Tenerife