Tenerife Kailani

Kailani boat includes

Kailani boat information

1. Do not forget your Club Canary ticket. You can have it on your phone or printed out.
2. Make sure you carry some cash or bank card with you, as the tour requires final payment before it begins.
3. Pack your swimwear, a towel and sunscreen.
4. The crew of this boat speaks several languages.
5. A maximum of 11 participants can join this tour.
6. Make sure you do not go on board with an empty stomach. Make sure you have not drunk any alcohol before boarding in order to minimise the chance of becoming seasick.
7. It is advisable to take a travel sickness tablet 30 minutes before departure.
8. On the boat, there are sunbathing spots and sitting areas in the shade. 
9. Children under the age of 13 must be accompanied by an adult.
10. There is a toilet and a room to change your clothes.
11. You will be asked to take your shoes off. Shoes and flip-flops will remain stored until the boat’s return to the port. 
12. Please note that due to lack of space, wheelchairs are not allowed onboard. However, the boat has a wheelchair-access ramp, and the crew can assist or lift you to get you onboard safely. 
13. Smoking is allowed only at the back of the boat, where it will not disturb anyone. 

Meeting point

1. Meeting point: Costa Adeje, Puerto Colón. Gate 5. This is at the front of the harbor behind the parking lot.
2. You should attend at least 10 minutes before departure time. 
3. The Kailani guide will pick you up in front of the gate, and then escort you to the boat.
4. There are spacious parking areas in the port of puerto colón. The hourly rate is approximately 1.20€.
5. Open the location on google maps, find here the departure location and the office of Club Canary. 

Kailani boat policy

1. This experience requires good weather. If it’s cancelled due to hazardous weather conditions, you’ll be offered a different date or a full refund.
2. This boat trip requires a minimum number of 4 participants. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/excursion or a full refund.
3. You may cancel or reschedule the trip for free up to 24 hours in advance. Send us your request by email: office@clubcanary.com. 
4. If you do not cancel in time or are not in time on the day of the tour, there will be no refund.
5. If you get seasick and the captain has to change the itinerary, you won’t get refunded.
6. Should there be anything that is not to your liking. Then this should be discussed with the captain or crew. The Club Canary staff is not present on the day and is unable to make any judgements on matters.

Looking for more information? Check out Club Canary’s FAQ page.

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