Freebird Puerto Colon

🚌 Freebird Puerto Colon: Hassle-Free Transfers!

We offer complimentary bus transfers for Freebird boat trip bookings. Simply provide your hotel details in the booking option, and we’ll pick you up conveniently from your accommodation. The exact pick-up time and location will be specified on your Club Canary ticket. For those staying in the north of Tenerife, please check Freebird Puerto de la Cruz.

🏖️ Save Time & Check-In Early!

Opting for self-arrival at Puerto Colon port means you can save time and enjoy an earlier check-in. Our Free Bird bus travels through multiple districts to pick up guests, so going directly to the port ensures a smooth start to your unforgettable adventure.

🛳️ Book Now and Join the Adventure!

Secure your spot on the Freebird Catamaran and immerse yourself in a remarkable whale watching experience. Don’t miss this chance to explore the wonders of Tenerife’s marine life. Book your tickets now and set sail with Club Canary!

See in this google map the pick up times and locations of the Freebird excursions.

Freebird Catamaran Tenerife

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Freebird Whale Watching Tenerife

Tenerife Freebird Information

1. Do not forget your Club Canary ticket. You can have it on your phone or printed out.
2. Freebird also has pick-up service in Puerto de la Cruz. To book this option, check Freebird Puerto de la Cruz.
3. Pack your swimwear, a towel and sunscreen.
4. The crew of this boat speaks several languages.
5. Make sure you do not go on board with an empty stomach. Make sure you have not drunk any alcohol before boarding in order to minimise the chance of becoming seasick.
6. It is advisable to take a travel sickness tablet 30 minutes before departure.
7. On the boat, there are sunbathing spots and sitting areas in the shade. 
8. Children under the age of 14 must be accompanied by an adult.
9. There is a toilet and a room to change your clothes.
10. You will be asked to take your shoes off. Shoes and flip-flops will remain stored until the boat’s return to the port. 
11. On the freebird catamaran you cannot go on with a wheelchair. However, assistance can be offered to get on board.

Freebird in Puerto Colon

Meet us directly at Puerto Colon port for the start of your adventure! Find all the details you need below.

1. Depending on the day booked, the boat is either at gate number 10 or gate number 15. Both gate numbers can be found at the end of the harbor near the gasoline station. Not sure at which gate you are expected? Then contact Club Canary via live chat, after you have made your booking. 
2. You should attend at least 10 minutes before departure time. 
3. At the front of the gate is staff from Freebird. They will check your ticket possibly take payment and then take you to the catamaran.
4. There are spacious parking areas in the port of puerto colón. The hourly rate is approximately 1.20€.
5. Open the location on google maps, find here the departure location and the office of Club Canary. 

Catamaran Freebird

Freebird Catamaran

1. Trips are subject to safe weather conditions. In case of hazardous weather, we’ll offer an alternative date or a full refund.
2. Cancellations or rescheduling are free up to 48 hours in advance. Please email us at office@clubcanary.com.
3. Groups of 7 or more can cancel free of charge up to 4 days in advance.
4. Groups of 20 or more can cancel free of charge up to 7 days in advance.
5. No refunds are issued for late arrivals or no-shows on the day of the tour.
6. While we typically encounter whales or dolphins on our tours, these are wild animals and sightings cannot be guaranteed. No refunds are provided if no animals are seen.
7. Please note, seasickness is a personal condition and refunds are not provided if you experience it during the trip.
8. Any complaints or feedback should be discussed with the Freebird staff on the day of the tour. The Club Canary team isn’t present during the boat trip and cannot judge certain situations, therefore we can’t make any refunds unauthorized from Freebird.

Looking for more information? Check out Club Canary’s FAQ page.

Do you want to contact our staff?

Click here to open the live chat.

Visit us at our office, give us a call or send us an email. Please, find contact details below.